Terms & Conditions

Updated 18th April 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of our website and the services provided by Port-Na-Craig Inn & Restaurant, including restaurant reservations and hotel bookings. By using our website or services, you agree to these Terms.

2. Website Use

Our website is built and hosted via Squarespace. All content is owned or licensed by us and may not be reproduced without permission. Use of the site is at your own risk, and we are not liable for any interruptions or errors.

3. Restaurant Reservations

We use OpenTable to manage restaurant bookings. When you make a reservation, your details are processed by OpenTable in accordance with their own Privacy Policy. Please ensure that all reservation information is accurate.

Restaurant Policies:

  • Arrival Time: Please arrive on time. We may hold your table for up to 15 minutes.

  • Cancellations: We appreciate cancellations made 12 hours in advance.

  • Special Requests: While we do our best to accommodate dietary requirements, we cannot guarantee allergy-free dishes.

4. Hotel Bookings

We use Hop Software to manage hotel room availability, bookings, and payments. When you make a booking, your personal and payment information is handled securely by Hop. View Hop's Privacy Policy for details.

Hotel Booking Terms:

  • Check-in/Check-out: Check-in from 3 PM; check-out by 11 AM.

  • Cancellations: Free cancellation up to 30 days before arrival. Late cancellations or no-shows may incur a charge.

  • Payments: A valid credit/debit card is required at the time of booking. Final payment is due [upon arrival/upon booking].

  • Damages: Guests are responsible for any damage caused during their stay and may be charged accordingly.

5. Liability

We are not liable for:

  • Personal belongings lost, stolen, or damaged on the premises.

  • Service interruptions or third-party issues with booking platforms.

We reserve the right to refuse service to anyone in breach of our policies.

6. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our site and services after changes are published constitutes acceptance of the updated terms.